09/05/2011: PH Foreign Service Posts in US Aim to Improve Consular Services
09 May 2011, Washington DC. To further improve the quality of services rendered by the Philippine Foreign Service posts in the United States, the Philippine Embassy in Washington, D.C. and the four Consulates General in the mainland U.S. will be open to the public from 9 a.m. to 5 p.m. from Monday to Friday for their consular-related needs. Philippine Ambassador to the U.S. Jose L. Cuisia Jr. issued the directive to harmonize working hours in view of the varied work schedules adopted by the different offices in the past. This also means that the Consulates will be open even during lunch hours and shall continue to accept applications for various consular services until 5 o’clock in the afternoon.
Ambassador Cuisia also instructed the Consulates to hasten the time it takes to notarize and authenticate documents. For the timely release of documents, the public is urged to submit applications for notarization and authentication in the mornings, so the processed documents can be picked-up in the afternoon. Those who submit applications in the afternoon will have their documents ready for pick-up the following day.
The Philippine Embassy in Washington, D.C. has also created its Facebook page to encourage interaction with the public and update them with important news regarding its activities in the U.S., as well as news from the Philippines and the Department of Foreign Affairs. Similar Facebook pages are already being maintained by the Philippine Consulates General in Honolulu, San Francisco, and Agana, Guam.
These efforts are being undertaken to ensure the efficient delivery of services to the public. President Benigno S. Aquino III has called on the Department of Foreign Affairs, in coordination with the Department of Labor and Employment, to be even more responsive to the needs and welfare of overseas Filipino workers. END